When do users get the private message asking them if their email is correct? Is there any way I can deactivate this? It seems users also get this message when there is a soft-bounce like an ‘out of office’ reply, is that correct? Or do they get the message based on their personal bounce score? If s…

Perhaps changing the Reset bounce score after days setting to 1 so that it resets after a day? In fact, it seems that I can input 0 into the field. So maybe even that.

Hi there, did you still encounter this after trying what I suggested above?

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지원

NateDhaliwal (Nate Dhaliwal) 10월 15, 2026, 11:12오후 4

안녕하세요, 위에서 제가 제안한 방법을 시도해 보신 후에도 여전히 문제가 발생하나요?

글		댓글	조회수
Bounce Score Setting Description UX	5	1806	10월 12, 2023
Deactivate user with hard bounce Support email	0	273	2월 2, 2024
Any way for users to reset their own bounce scores? Support	4	656	9월 3, 2021
Bounce score not updated Support	15	2425	5월 9, 2018
Reset a User's Bounce Score Site Management email , how-to , users	0	1222	2월 24, 2023

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