I could find several posts about this but they were all closed and none that I could find had clear instructions on how to enable email notifications for admins when posts are awaiting approval. How do I enable these?

Configure the setting notify_about_queued_posts_after this should set a notification for moderators when a post is in approval queue for (x) hours.

It’s currently set to 24 hours in the instance I manage. However I don’t recall ever getting an email notification about posts awaiting in the approval queue, even after 24 hours. I’ll set it to 1 hour and we shall see. I wish I could just set it to “notify instantly”. Even waiting one hour to be no…

It’s assumed that moderators are active part of the community and if they’re unavailable, they’re probably busy with other things and moderation tasks shouldn’t bother them.

That may be true for large communities but for smaller ones, there are few moderators (maybe just a couple) and they only visit the forum occasionally, they’re not spending long stretches of time on it.

They should probably need to update their email preferences to send notification for everything and apart form that, push notifications are a good way to bother them that something is happening! Curious to know though why are you putting posts into moderation instead of publishing them if you have …

[imagem] itsbhanusharma: They should probably need to update their email preferences to send notification for everything and apart form that, push notifications are a good way to bother them that something is happening! That’s the case for me, as far as I can tell: [image] [imagem] itsb…

have you tried [your discourse url]/my/preferences/email page? Ps: I’m digging at my instance if there are any other settings that we’ve changed to enable notifications for moderators!

[imagem] itsbhanusharma: have you tried [your discourse url]/my/preferences/email page? That page allows to me to change my email address. It’s already correct (and I do receive other notifications). [imagem] itsbhanusharma: Ps: I’m digging at my instance if there are any other settings …

Sorry, the link was /my/preferences/emails (it sets notification email preferences) And I couldn’t find anything relevant in my site settings but our moderators do get notifications (albeit a few hours later in case none of them is alive) because we’re globally distributed in a way that at least 1 …

[imagem] itsbhanusharma: Cc @HAWK please help!! are you aware of any setting that notifies moderators immediately if a post is held for review? [image]

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Suporte

jomaxro (Joshua Rosenfeld) Dividiu este tópico Setembro 20, 2018, 6:11pm 17

6 posts were split to a new topic: Not receiving notifications for posts in approval queue

Tópico		Respostas	Visualizações
Is there a feature to email admin when moderated posts need attention? Support moderation	8	774	21 de Maio de 2024
Not receiving notifications for posts in approval queue Support	9	1358	18 de Outubro de 2018
Pending posts notification for moderators Support	11	1989	12 de Julho de 2022
Email on flagged post or those requiring approval Feature	14	1904	7 de Janeiro de 2019
Reporting a post/comment - notification by email Support	5	619	11 de Julho de 2022

Notificações por e-mail quando as postagens aguardam aprovação?

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