邮件停止发送(名称解析临时失败)

你好,

我今天在后台更新到了 189b4c4992,之后邮件发送就停止了。我使用的是 Mailgun EU。

我在 /logs 中看到了这个错误:Job exception: getaddrinfo: Temporary failure in name resolution
在 Sidekiq 中看到了这个:Jobs::HandledExceptionWrapper: Wrapped SocketError: getaddrinfo: Temporary failure in name resolution

感谢任何帮助解决此问题的建议!:slightly_smiling_face:

回溯

Job exception: getaddrinfo: Temporary failure in name resolution

/usr/local/lib/ruby/2.7.0/net/smtp.rb:539:in `initialize'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:539:in `open'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:539:in `tcp_socket'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:549:in `block in do_start'
/usr/local/lib/ruby/2.7.0/timeout.rb:95:in `block in timeout'
/usr/local/lib/ruby/2.7.0/timeout.rb:105:in `timeout'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:548:in `do_start'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:518:in `start'
/var/www/discourse/vendor/bundle/ruby/2.7.0/bundler/gems/mail-5b700fc95ee6/lib/mail/network/delivery_methods/smtp.rb:109:in `start_smtp_session'
/var/www/discourse/vendor/bundle/ruby/2.7.0/bundler/gems/mail-5b700fc95ee6/lib/mail/network/delivery_methods/smtp.rb:100:in `deliver!'
/var/www/discourse/vendor/bundle/ruby/2.7.0/bundler/gems/mail-5b700fc95ee6/lib/mail/message.rb:2141:in `do_delivery'
/var/www/discourse/vendor/bundle/ruby/2.7.0/bundler/gems/mail-5b700fc95ee6/lib/mail/message.rb:253:in `block in deliver'
actionmailer-6.1.4.1/lib/action_mailer/base.rb:559:in `block in deliver_mail'
activesupport-6.1.4.1/lib/active_support/notifications.rb:203:in `block in instrument'
activesupport-6.1.4.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'
activesupport-6.1.4.1/lib/active_support/notifications.rb:203:in `instrument'
actionmailer-6.1.4.1/lib/action_mailer/base.rb:557:in `deliver_mail'
/var/www/discourse/vendor/bundle/ruby/2.7.0/bundler/gems/mail-5b700fc95ee6/lib/mail/message.rb:253:in `deliver'
actionmailer-6.1.4.1/lib/action_mailer/message_delivery.rb:119:in `block in deliver_now'
actionmailer-6.1.4.1/lib/action_mailer/rescuable.rb:17:in `handle_exceptions'
actionmailer-6.1.4.1/lib/action_mailer/message_delivery.rb:118:in `deliver_now'
/var/www/discourse/lib/email/sender.rb:267:in `send'
/var/www/discourse/app/jobs/regular/user_email.rb:83:in `send_user_email'
/var/www/discourse/app/jobs/regular/user_email.rb:38:in `execute'
/var/www/discourse/app/jobs/base.rb:232:in `block (2 levels) in perform'
rails_multisite-3.0.0/lib/rails_multisite/connection_management.rb:80:in `with_connection'
/var/www/discourse/app/jobs/base.rb:221:in `block in perform'
/var/www/discourse/app/jobs/base.rb:217:in `each'
/var/www/discourse/app/jobs/base.rb:217:in `perform'
sidekiq-6.2.2/lib/sidekiq/processor.rb:196:in `execute_job'
sidekiq-6.2.2/lib/sidekiq/processor.rb:164:in `block (2 levels) in process'
sidekiq-6.2.2/lib/sidekiq/middleware/chain.rb:138:in `block in invoke'
/var/www/discourse/lib/sidekiq/pausable.rb:138:in `call'
sidekiq-6.2.2/lib/sidekiq/middleware/chain.rb:140:in `block in invoke'
sidekiq-6.2.2/lib/sidekiq/middleware/chain.rb:143:in `invoke'
sidekiq-6.2.2/lib/sidekiq/processor.rb:163:in `block in process'
sidekiq-6.2.2/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
sidekiq-6.2.2/lib/sidekiq/job_retry.rb:112:in `local'
sidekiq-6.2.2/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
sidekiq-6.2.2/lib/sidekiq.rb:38:in `block in <module:Sidekiq>'
sidekiq-6.2.2/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
sidekiq-6.2.2/lib/sidekiq/processor.rb:257:in `stats'
sidekiq-6.2.2/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
sidekiq-6.2.2/lib/sidekiq/job_logger.rb:13:in `call'
sidekiq-6.2.2/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
sidekiq-6.2.2/lib/sidekiq/job_retry.rb:79:in `global'
sidekiq-6.2.2/lib/sidekiq/processor.rb:124:in `block in dispatch'
sidekiq-6.2.2/lib/sidekiq/logger.rb:11:in `with'
sidekiq-6.2.2/lib/sidekiq/job_logger.rb:33:in `prepare'
sidekiq-6.2.2/lib/sidekiq/processor.rb:123:in `dispatch'
sidekiq-6.2.2/lib/sidekiq/processor.rb:162:in `process'
sidekiq-6.2.2/lib/sidekiq/processor.rb:78:in `process_one'
sidekiq-6.2.2/lib/sidekiq/processor.rb:68:in `run'
sidekiq-6.2.2/lib/sidekiq/util.rb:43:in `watchdog'
sidekiq-6.2.2/lib/sidekiq/util.rb:52:in `block in safe_thread'

您的 Discourse 实例是否托管在 Linode 上?(可能是亚特兰大节点)我在最近一两小时内遇到了这个问题,Linode 的默认 DNS 服务器在请求任何 mailgun.org 域名时返回了 SERVFAIL。

我不清楚具体原因,但我暂时切换到了 Google DNS,过了一段时间(大约 20-30 分钟,我记得)后,Linode 的 DNS 又开始正常解析 mailgun.org 域名了。

你好,Simon,
感谢您的快速回复。:slightly_smiling_face:
我托管在 Vultr 法兰克福节点。这种情况以前从未发生过。之前只有当 Mailgun 出现故障时才会出现,但我已经检查过,现在显示所有系统运行正常。

我怀疑是 Mailgun 使用的提供商存在 DNS 问题。DNS 缓存有时会出现异常,导致一个名称服务器几乎立即遇到问题,而另一个则未察觉,或者至少未传播该问题。

Google 的公共 DNS(8.8.8.8)似乎仍能正确解析该域名。因此,临时切换至该 DNS,或在您的服务器上将其添加为永久备用 DNS,应能恢复邮件发送功能。

谢谢 Simon!:slightly_smiling_face: 效果完美!:heart: