Error messages for Silenced user

The error messages a user receives when trying to post while they are silenced are not clear at all, in fact they are confusing. Especially if they haven’t seen the message about being silenced.

I just tried replying to a post as a silenced user and got this:

And when trying to create a new post it says this:

An error occurred: You are not permitted to view the requested resource.

Perhaps these could be improved?

5 Likes

I agree.

We had something similar happen on our instance where a user was silenced but apparently did not know (or ignored the message).

They then tried to post and “complained” about the messages you describe.

A much clearer message, possibly stating that the user has been silenced, would work to avoid this type of situation.

I agree - we have a long running internal topic with error messaging to improve. I’ll add it there and moved this topic to the ux category in the meantime.