Today and for several hours now, my AI bot has stopped working, and almost immediately replies with the following error. But also not consistently.. sometimes when I just ask if it is available it answers but then when I ask my actual question it gives this same error message. A few times it even was able to create the topic title. So something is working but only intermittently.
Sorry, it looks like our system encountered an unexpected issue while trying to reply.
Error details
Timeout::Error
This bot is wired up with claude-sonnet-4-6 and has been working fine for a long time now. Also when I check https://status.claude.com/ I see there were issues yesterday but not today.
Instinctively my feeling is that it has to do with claude availability but I am not able to pin it down. Here’s the backtrace of a typical error, in case it helps with finding the answer.
Summary
Message (12 copies reported)
Job exception: Timeout::Error
Backtrace
/var/www/discourse/lib/final_destination/resolver.rb:31:in 'block in FinalDestination::Resolver.lookup'
/var/www/discourse/lib/final_destination/resolver.rb:8:in 'Thread::Mutex#synchronize'
/var/www/discourse/lib/final_destination/resolver.rb:8:in 'FinalDestination::Resolver.lookup'
/var/www/discourse/lib/final_destination/ssrf_detector.rb:128:in 'FinalDestination::SSRFDetector.lookup_ips'
/var/www/discourse/lib/final_destination/ssrf_detector.rb:96:in 'FinalDestination::SSRFDetector.lookup_and_filter_ips'
/var/www/discourse/lib/final_destination/http.rb:12:in 'FinalDestination::HTTP#connect'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1655:in 'Net::HTTP#do_start'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1629:in 'Net::HTTP#start'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/net-http-0.9.1/lib/net/http.rb:1064:in 'Net::HTTP.start'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:468:in 'block in DiscourseAi::Completions::Endpoints::Base#perform_completion_request_with_retries'
<internal:kernel>:168:in 'Kernel#loop'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:444:in 'DiscourseAi::Completions::Endpoints::Base#perform_completion_request_with_retries'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:196:in 'DiscourseAi::Completions::Endpoints::Base#perform_completion!'
/var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:258:in 'DiscourseAi::Completions::Llm#generate'
/var/www/discourse/plugins/discourse-ai/lib/agents/bot.rb:292:in 'DiscourseAi::Agents::Bot#reply'
/var/www/discourse/plugins/discourse-ai/lib/ai_bot/playground.rb:667:in 'DiscourseAi::AiBot::Playground#reply_to'
/var/www/discourse/plugins/discourse-ai/app/jobs/regular/create_ai_reply.rb:41:in 'Jobs::CreateAiReply#execute'
/var/www/discourse/app/jobs/base.rb:313:in 'block (2 levels) in Jobs::Base#perform'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/rails_multisite-9.0.0/lib/rails_multisite/connection_management/null_instance.rb:54:in 'RailsMultisite::ConnectionManagement::NullInstance#with_connection'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/rails_multisite-9.0.0/lib/rails_multisite/connection_management.rb:23:in 'RailsMultisite::ConnectionManagement.with_connection'
/var/www/discourse/app/jobs/base.rb:300:in 'block in Jobs::Base#perform'
/var/www/discourse/app/jobs/base.rb:297:in 'Array#each'
/var/www/discourse/app/jobs/base.rb:297:in 'Jobs::Base#perform'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:220:in 'Sidekiq::Processor#execute_job'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:185:in 'block (4 levels) in Sidekiq::Processor#process'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:180:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/lib/sidekiq/suppress_user_email_errors.rb:6:in 'Sidekiq::SuppressUserEmailErrors#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/lib/sidekiq/discourse_event.rb:6:in 'Sidekiq::DiscourseEvent#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/lib/sidekiq/pausable.rb:136:in 'Sidekiq::Pausable#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job/interrupt_handler.rb:9:in 'Sidekiq::Job::InterruptHandler#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:183:in 'block in Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/metrics/tracking.rb:26:in 'Sidekiq::Metrics::ExecutionTracker#track'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/metrics/tracking.rb:134:in 'Sidekiq::Metrics::Middleware#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:182:in 'Sidekiq::Middleware::Chain#traverse'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/middleware/chain.rb:173:in 'Sidekiq::Middleware::Chain#invoke'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:184:in 'block (3 levels) in Sidekiq::Processor#process'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:145:in 'block (6 levels) in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_retry.rb:118:in 'Sidekiq::JobRetry#local'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:144:in 'block (5 levels) in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/config.rb:39:in 'block in <class:Config>'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:139:in 'block (4 levels) in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:281:in 'Sidekiq::Processor#stats'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:134:in 'block (3 levels) in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_logger.rb:15:in 'Sidekiq::JobLogger#call'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:133:in 'block (2 levels) in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_retry.rb:85:in 'Sidekiq::JobRetry#global'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:132:in 'block in Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/job_logger.rb:40:in 'Sidekiq::JobLogger#prepare'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:131:in 'Sidekiq::Processor#dispatch'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:183:in 'block (2 levels) in Sidekiq::Processor#process'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:182:in 'Thread.handle_interrupt'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:182:in 'block in Sidekiq::Processor#process'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:181:in 'Thread.handle_interrupt'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:181:in 'Sidekiq::Processor#process'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:86:in 'Sidekiq::Processor#process_one'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/processor.rb:76:in 'Sidekiq::Processor#run'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/component.rb:10:in 'Sidekiq::Component#watchdog'
/var/www/discourse/vendor/bundle/ruby/3.4.0/gems/sidekiq-7.3.10/lib/sidekiq/component.rb:19:in 'block in Sidekiq::Component#safe_thread'
I guess it’s time for me to go outside and touch some grass! 