Yes, and also because it is an opportunity to help the OP along regarding what to do if they haven’t got an answer. Write a comment to bump the post? Ask what extra info might be needed? How does the OP « escalate »? IMHO that is also a « user education » opportunity.
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The experimental Solved Reminders Plugin looks very interesting & relevant here… 
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There is also the solved education message
In my opinion the best nudge for selecting a solution is seeing that it happens in other topics. Just like the best way to learn about tags is seeing them being used on other topics. Or how the “No need to sign your post” edits discreetly remind the reader to comply with the guidelines
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Agreed, but that takes time (months possibly), and doesn’t solve the « drive-by support request » scenario…
Oh wow, thought that was removed honestly. As I said in that post it’s kind of executed poorly but I’ll leave solved discussion to that thread I linked.