Facebook login policy

Product Support

AI-generated summary

Users are discussing a Facebook policy notification requiring apps to update their privacy policies to include instructions on how users can request data deletion. undasein received the notice and confirmed that adding the required paragraphs to their privacy policy resolved the issue undasein. Jonathan5 suggested a relevant resource on configuring Facebook login for Discourse. Another user, frold, reported their login is also blocked, indicating the issue may affect multiple users. The policy enforcement stems from Facebook Platform Policy 4.b, which mandates clear disclosure of data collection, purpose, and deletion procedures — with non-compliance triggering app restrictions. The attached screenshot highlights the specific section needing correction. Meta’s Developer Operations Team requested updates and confirmation via email. The fix appears straightforward and effective, as confirmed by undasein, who successfully restored functionality after updating their policy. This thread serves as both a troubleshooting guide and a warning for other admins using Facebook login with Discourse to review and update their privacy policies accordingly.

1

I received this message from Facebook and wanted to know if it is going to affect all users or if it is just me. I had previously sent them a link to the generic /TOS and /privacy post we have:

The Privacy Policy linked to your app must comply with Facebook Platform Policy 4.b:
This policy states that you must include all of the following:

  • A clear explanation of what data you are collecting and processing
  • The purpose for which you are collecting and processing that data
  • How users may request deletion of that data

Upon checking your app, we found that the privacy policy you provided is still missing of how user may request deletion of that data. Please update how user may request deletion of data inside your privacy policy in the app as located in the screenshot attached.

For more information regarding our Privacy Policy requirements, please visit section four of the Facebook Platform Terms: https://developers.facebook.com/terms/dfc_platform_terms/.

Thank you for your cooperation. Please respond to this email when your app has been updated or if you have any questions about this request.

Thanks,

Meta Developer Operations Team

IsCeN0
IsCeN01920×1034 199 KB

2

I think this might be covered here:

https://meta.discourse.org/t/configuring-facebook-login-for-discourse/13394/148?u=jonathan5

3

I understand that adding those two paragraphs to the privacy policy solves it. Thanks, I will add them and see if it works.

edit: it works, thanks!

4

My login is blocked as well…