On the other hand, few users understand that (or how) they can create linked topics if they want help on a similar issue as in the closed topic. And on mobile it’s not possible at all when the topic is closed (except via quoting. OK, and via the post date.).
So, how about making reply-as-new-topic easier on closed topics? For example by uncolouring instead of removing the topic reply button on closed topics?
Perhaps it could be a per category setting, but I’m a big fan of cross-linked topics so I don’t really see any damage in just making this a site-wide default.
Yes, there are a lot of topics about reply-as-new-topic (or reply-as-linked-topic), but I couldn’t find any that addresses the problem of replies to closed topics. Did you have any particular previous discussion in mind?
To clarify: the aim with my proposal is to make it easier for staff to close topics where they currently keep them open because they want to make it easy for people to reply if they have a related issue. (I then move these replies into a new topic, but it’s not ideal because the cross-topic linking is not as good and, of course, it’s extra work).
As an aside: I received no notification of your reply whatsoever. This looks like a bug. In fact, I see that I’m not watching this topic, despite being the OP, so it’s probably related to the moving plus you probably replying as a topic-reply?
I’m also interested in “reply-as-new-topic” in closed topics where the topic was closed automatically (due to timeout set in category settings).
For categories where staff has manually closed the topic, definitely doesn’t ever make sense to facilitate replies. But in cases where the timeout closed the topic, doesn’t helping new users reference the existing content on the topic provide valuable context for a new discussion?
This thread had a lot of relevant discussion
Even Sam himself suggested the same thing:
Maybe we leave the reply button on closed topics and have it flick open reply as new topic
But Jeff said:
I think that would be super super dangerous personally. Maybe only for tl2 users or higher.
I assume the danger here is perpetual discussion of topics that the staff has determined is inappropriate or not productive for the site.
Perhaps “closing” a topic due to expiration though is different than manually closing a topic as part of moderation… And if so, continuing the discussion in context may be appropriate.
Feels to me like it is the same thing. We auto close stuff that is solved here, cause it is solved. If you need to continue discussion then flagging to reopen or delete or something is the right thing to do vs having a “solution” marked correct when it is not.
Close timers to me are just the same as closing and don’t need special treatment.
다시 한번 말씀드리자면, 이 버튼의 활성화/비활성화는 자동 닫기 시간 설정 바로 옆에 있는 관리 설정 옵션으로 제공되어야 합니다. 그리고 “새 주제로 답글” 대신 “새로운 연결된 주제”(또는 유사한 이름)라고 부르는 것이, 닫힌 주제에 대한 링크를 미리 채우고(또는 닫힌 주제의 카테고리 및 태그를 복제할 수 있음) 이를 템플릿으로 사용하여 새 주제 초안을 여는 동작임을 강조하는 데 도움이 됩니다.
알아두면 유용한 정보네요, 제안해 주셔서 감사합니다. 다만 저는 현재 이 기능에 돈을 쓰려는 마음이 없습니다. 왜냐하면 저는 직접 Discourse 인스턴스를 관리하지 않으니까요.
여기에 게시한 이유는 제가 직접 관리하지 않는 Discourse 인스턴스에서 이 문제가 제기되었기 때문인데, 그런 관점이 유용할 것 같아서 그랬습니다. (해당 인스턴스 두 곳 모두에 이 스레드에 대한 링크를 게시해 두었으니, 혹시 다른 사람이 돈을 써서 해결하고 싶다면 참고할 수 있는 기준점이 될 것입니다.)
