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Hey everyone, hoping I can have some of your insights.
In an effort to keep our Help offering consolidated I’m trying to stay away from having a separate Help section on our website and then additional Help/FAQs in the community. In other words, have people find all their Help/FAQs in community.
But, having all our FAQs as threads in community looks like a long list of topics with no replies.

Has anyone used a plugin or some CSS magic in combination with tags to make the FAQ forum look more like a Help page? Bigger sections to denote tags which then link to forums, or more of a text index on the left and articles on the right

إعجاب واحد (1)

We use the docs plugin here on Meta to give a cleaner view of our guides and information pages:

https://meta.discourse.org/docs

5 إعجابات

That is interesting, thanks!

إعجاب واحد (1)

Any chance there’s an easy way to rename “Docs” everywhere?

Hello,

Sure, you can do this on /admin/customize/site_texts. Search for Docs word will list all and you can change it.

إعجابَين (2)

Thanks, but that looks like I’m replacing it one by one and then again for each Language?