I use Discourse for technical support. My current approach has been to use a pre-filled template for support topics. However many users are not familiar with markdown formatting, how comment fields work, and sometimes just ignore it altogether so there’s wasted effort asking for information later on…

创建主题应使用表单字段，而非文本框

Falco (Falco) 2023 年10 月 16 日 19:14 13

话题		回复	浏览量
Use a form to make a topic Support	9	1796	2023 年10 月 16 日
Forms on Discourse Support	3	1829	2022 年6 月 13 日
Is there any means, tools or features... so we can create and use a template for threads? Feature	1	677	2022 年4 月 8 日
New Topic template form, like GitHub Issue templates? Support	5	1345	2023 年10 月 16 日
Have users complete form when creating a topic? Feature completed	11	2023	2023 年10 月 16 日