Forum crashing a lot and always giving error 500 and error 503 and Error code 502

AI-generated summary

The user xebiyen is experiencing frequent errors (500, 503, 502) and performance issues after switching servers, with messages like “Slow down, too many requests from this IP address.” They are unsure how to resolve the issue and seek guidance. piffy suggests checking the /logs page, while JammyDodger recommends creating a fresh instance and restoring a backup. jo-andre clarifies that “fresh instance” means a new install. Canapin confirms the process and advises using a pre-change backup if available. merefield emphasizes the importance of maintaining multiple backups on S3 for redundancy. xebiyen reports that even after setting up a new server and restoring their existing backup, the errors persist, and they are confused by the messages due to translation issues. JammyDodger kindly reminds them not to tag multiple people unnecessarily.

this happened after i switched servers
Is there any command to clean or do something to improve?

Slow down, too many requests from this IP address.
Please retry again in 6 seconds.
Error code: id_10_secs_limit.

now show it

:frowning:
Error
when trying to load /permalink-check.json
Something went wrong.

You can start investigating the problem by looking at the /logs page

like this? I can not understand anything



That looks like you may have some significant issues with your new setup. Could you try creating a fesh instance and restoring a backup to it?

What is fesh instance? How to restore a backup for this? Didn’t I already make that backup?

Fresh instance / new install.

So I create another server at Hetzner and backup my current forum and put it on the new server? @JammyDodger

Yes, exactly this. :slight_smile: Please share your results :slight_smile:

Do you have a backup from before you changed your server? If you do, it could be preferable to use such a backup.

  1. Create a new server

  2. Install Discourse

  3. Restore the backup

I no longer have the backup before changing the server, will that be bad?

I don’t know. Try with the backup you have and you’ll see how how it goes :four_leaf_clover:

It’s good practice to keep ~3 recent backups off your production server on S3 storage. Then you you have more redundancy and can repeat rebuilds if necessary from a consistent starting point.

I did what I was told, I created a new server, I did a new discourse installation and uploaded the same backup (Since I didn’t have another one) but these errors appear, what errors are these? Should I worry about them? How do I fix?

As I don’t understand English I use translate, but the translations are out of context for me



Hi @xebiyen :slight_smile:

There’s no need to mention so many people directly. They should get a notification if they’re interested in the topic, and will reply if they have an answer for you. :+1: