Forwarding emails into Discourse without staging users

Product Support

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Forwarding emails into Discourse without staging users

alehandrof wants to forward emails into a specific Discourse category without staging users or sending responses back to the original sender. The desired workflow involves:

  1. Forwarding an email to a Discourse category
  2. Users discussing the email in the category
  3. Replying to the original sender from a personal email

LeoMcA links to a meta discussion (https://meta.discourse.org/t/enable-forwarded-emails-doesnt-behave-like-conventional-email-forwarding/111501) that addresses this exact issue, but notes that it’s not currently possible and hasn’t had time to work on a PR. alehandrof confirms that this is the desired functionality and expresses support for its implementation.

1

The “forwarding email” situation in Discourse is a little confusing to me. Here’s what I’m trying to do:

I want to forward some emails into a specific Discourse category so that the appropriate people can discuss it. I don’t want the forwarded email to stage any users, or responses to that forwarded email to be send back to the original sender.

Let me break that down some more:

  1. A Vendor sends a Proposal to my personal email.
  2. I forward the Proposal email to the “Vendor proposals” Category on our private Discourse site
  3. The handful of users who have access to that Category discuss the Proposal amongst themselves.
  4. Once we reach consensus, I reply to the Vendor from my personal email.

Is this doable in Discourse?

2

I think that’s what I advocate here:

I haven’t started working on a PR, I’ve got a few other priorities at the moment.

3

Yes, that’s exactly what I’m looking for. Kinda bummed it’s not possible, but you have my vote :smiley: