Help Debug Why Webhook Takes More Time To Trigger (user_added_to_group)

Support
1

Hi

I setup a simple webhook with one trigger, ‘user added to group’, and it’s activated. Users are being added to the group and even though the webhook is triggered, it’s only after 24minutes from the time that the user was added.

This is the first time it takes this long and it used to be instantaneous. I have many triggers and webhooks setup, could this be a reason? But how do I monitor these? It doesn’t seem like the log on the UX side shows that..

Thanks!

2

Hey!

Yes, having many webhooks can definitely slow things down, especially if you also have many email notifications queuing up.

Have you checked the sidekiq tool?

https://yourforum.com/sidekiq
  • Queues tab → look at the low queue size and latency. You can click through to see what’s in it.
  • Busy tab → see what jobs are currently running.
3

Thank you @chapoi! That’s sufficient enough to monitor and understand what’s going on. If it was failing then more detailed logs would’ve been needed but luckily it’s working as expected (except slower than usual). :folded_hands:

Thanks so much! :slight_smile: