We’ve got a deranged person who is using proxies, fake emails etc. to bomb our site with the products of his paranoia. He’s clearly getting a lot of gratification out of being deleted for “censorship” and coming back with a new sock-puppet ID within a day or less. And he has escalated to making viol…

[画像] Heliosurge: have the Op own their topic I took that a step further and made it a requirement the OP place a DND (do not derail) notice if they want strict enforcement , I wouldn’t at all oppose making the mute actually trim posts down so something like muted comment appears in place of t…

[画像] Heliosurge: But one method we try in our forum is to have the Op own their topic and deem if something is derailing it. As the OP in question I was finding the VPN discussion somewhat useful in that we were looking at ways to limit the scope of IP repression to the range within which the…

In what you describe here having a member whom the individual is responding on a more positive level is key. Often with difficult users it can take time to find a way to reach them. However once successful(if possible) can become very productive members. This more often requires staff to have a v…

[画像] DrBB: dealing with demons of a neurochemical nature I feel smarter just reading that :wink: [画像] DrBB: we’re very worried he may not be getting access to insulin Having my own sugar issues I don’t doubt this as a possibility [画像] Heliosurge: requires staff to have a very thi…

[画像] DrBB: My own philosophy is that engagement is better than high-tech warfare I think this is a very good philosophy, very much aligns with mine. One option you could consider here is PMing this user and asking for a phone call, depending on how much of your public profile is online you co…

[画像] sam: PMing this user and asking for a phone call A troll :thinking: maybe use the google voice app :wink: would be daring no doubt :+1:

[画像] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. Totally agree and I have much experience of this in my day job. We tend to assume we should let systems mediate for us at a distance just because, well, th…

[画像] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. We once did this with a community member who would swing between being very helpful and particularly difficult. We scheduled a call (I took it with a colle…

[画像] anon48433008: I’m at a level where half my replies never make it to the screen, I write them, then ask if its right I do the same here. After writing a reply, I read what I’ve written, change it, re-read it, and more often than not will abandon the reply until a few hours later after I’v…

[画像] JimPas: After writing a reply, I read what I’ve written Well then thank you Sir I all the more appreciate your reply and recognize you took the time to write, reread and ultimately hit the reply button, [画像] bartv: This completely solved the issue and turned her into a loyal support…

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anon48433008 2020 年 2 月 20 日午前 12:32 48

荒らしですね

Google Voice アプリを使うのはどうでしょうか

確かに度胸が要りますね

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Managing a Troll Community Building	29	4945	2018 年 3 月 9 日
Handling trolls with multiple accounts over VPNs Feature	65	13471	2020 年 2 月 3 日
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Are Tor/VNP/etc a threat, aka. Is there any point to ban IPs General	30	2411	2022 年 10 月 17 日
Diagnosing spam attack of 100 topics Feature	34	3202	2017 年 5 月 29 日

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