We’ve got a deranged person who is using proxies, fake emails etc. to bomb our site with the products of his paranoia. He’s clearly getting a lot of gratification out of being deleted for “censorship” and coming back with a new sock-puppet ID within a day or less. And he has escalated to making viol…

[이미지] Heliosurge: have the Op own their topic I took that a step further and made it a requirement the OP place a DND (do not derail) notice if they want strict enforcement , I wouldn’t at all oppose making the mute actually trim posts down so something like muted comment appears in place of …

[이미지] Heliosurge: But one method we try in our forum is to have the Op own their topic and deem if something is derailing it. As the OP in question I was finding the VPN discussion somewhat useful in that we were looking at ways to limit the scope of IP repression to the range within which th…

In what you describe here having a member whom the individual is responding on a more positive level is key. Often with difficult users it can take time to find a way to reach them. However once successful(if possible) can become very productive members. This more often requires staff to have a v…

[이미지] DrBB: dealing with demons of a neurochemical nature I feel smarter just reading that :wink: [이미지] DrBB: we’re very worried he may not be getting access to insulin Having my own sugar issues I don’t doubt this as a possibility [이미지] Heliosurge: requires staff to have a very …

[이미지] DrBB: My own philosophy is that engagement is better than high-tech warfare I think this is a very good philosophy, very much aligns with mine. One option you could consider here is PMing this user and asking for a phone call, depending on how much of your public profile is online you c…

[이미지] sam: PMing this user and asking for a phone call A troll :thinking: maybe use the google voice app :wink: would be daring no doubt :+1:

[이미지] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. Totally agree and I have much experience of this in my day job. We tend to assume we should let systems mediate for us at a distance just because, well, t…

[이미지] sam: It is easy to be angry at words on a page, but once there is a face and a voice it can be much more difficult to hold a grudge. We once did this with a community member who would swing between being very helpful and particularly difficult. We scheduled a call (I took it with a coll…

[이미지] anon48433008: I’m at a level where half my replies never make it to the screen, I write them, then ask if its right I do the same here. After writing a reply, I read what I’ve written, change it, re-read it, and more often than not will abandon the reply until a few hours later after I’…

[이미지] JimPas: After writing a reply, I read what I’ve written Well then thank you Sir I all the more appreciate your reply and recognize you took the time to write, reread and ultimately hit the reply button, [이미지] bartv: This completely solved the issue and turned her into a loyal suppo…

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anon48433008 2월 20, 2020, 12:32오전 48

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