I created a group with 25 or so « helpers » and then created a topic in which I mention the group. I was expecting it to notify the people who are part of the group. A member just told me she did not get the notification — I don’t know yet about the others. Is this expected behaviour (ie, did I mis…

did you read this topic? [image] Allow groups to be mentioned and sent messages Site Management bookmark This guide describes how to enable group mentions and messages in Discourse. person_raising_hand Required user level: Administrator By default, users ca…

[image] Lilly: did you read this topic? No I had not read it, because it did not come up in my searches. I have now and it doesn’t elucidate anything: I set the authorisations for mentioning the group when I created it, mentioned it with my Admin user and got warning notification that mentio…

[image] stephtara: mentioning the group would notify my 25 users. so did you notify them with the mention? i just tested this and it works as expected [Screenshot 2026-08-05 at 12.45.10 PM] [Screenshot 2026-08-05 at 12.45.45 PM]

Do the users in the group have access to the topic? Are they able to read it?

yea if it’s a private category they don’t have access to, they won’t get a notification and that is expected behavior. there is also this topic, which may help [image] Configuring group notifications for a private category Site Management bookmark This guide …

[image] Moin: Do the users in the group have access to the topic? Are they able to read it? Normally yes, and the user who told me she didn’t get a notification, for sure.

I think I’d try if it works if you @mention her by using her username (without changing other parameters - also creating a new topic, same category, same tags, …). Then we know for sure it’s about the group mention

Comment faire pour qu’une mention de groupe notifie les membres ?

Soutien

Lilly (Lillian ) Août 5, 2026, 7:48 6

oui, s’il s’agit d’une catégorie privée à laquelle ils n’ont pas accès, ils ne recevront pas de notification, et c’est le comportement attendu.

il y a aussi ce sujet, qui pourrait t’aider

Sujet		Réponses	Vues
Allow groups to be mentioned and sent messages Site Management groups , how-to	0	17480	Décembre 2, 2015
Ability to mention a Group Feature	7	3510	Mai 13, 2015
Group mention notifications going to users not in group Bug	17	1080	Juillet 8, 2020
Group tagging notification Support	1	677	Novembre 5, 2022
Mentioning users Support	1	392	Mai 15, 2023

Comment faire pour qu’une mention de groupe notifie les membres ?

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