We are using specific category moderators feature, and they are shown on about page, but even when the moderator group includes more than one member, only one of them is shown. In the past, we’ve seen more than one member per category being shown, but as we expand the use of this resource, it seems …

I was checking the code in the link @JammyDodger shared, and I just had a guess. The limit is calculated dividing 100 by the count of categories that has some group in the field of moderation. Since the moderator category is a thing we want to expand the use, we already linked groups with categori…

I’ve just had a run-through on my test site, and added 3 test users to the group who category moderate the Discussion category, and they all show up on the About page: [About - category moderators] The page will only show Admins and Moderators who have logged in within the last year, which can so…

Unfortunely I can’t share the link, it’s a private page. I saw the about page here on meta, and it shows more users too. I guess there might be a overall limit of users being shown on the page, since we included moderators in several categories.

I’ve had a little scout about to see if there was anything special about the Category Moderators on the About page, and I did find this: [immagine] About page hangs/slow to load This commit has 2 things: 1) the /about page now uses a faster rendering method, and 2) limits the total number of cat…

On the about page, we can see 17 users in staff, and 15 users as category moderators.

Try to see the site using the safe-mode to see if the issue is still there

Thanks for the tip. I used the safe mode , but it still showed the same amount of users as in the standard mode.

Just to be sure, have you disabled both the theme and the plugins (official and unofficial) during your test? If you visit the About page with the browser dev console open (click F12 on the keyboard) do you see errors of any kind? [immagine] camilaoliveira: Unfortunely I can’t share the link, …

Yes, I disabled both the theme and the plugins (official and unofficial), but it didn’t change how many users are showed on the about page, neither any errors were shown on dev console. Unfortunately, I can’t share the link anyway, because it’s in corporate enviroment, but I appreciate all your hel…

That’s some good sleuthing. :slightly_smiling_face::+1: TL4s have a few abilities that make them excellent mini-mods if that would suit better?

Quanti moderatori di categoria sono mostrati nella pagina about?

Supporto

dax (Daniela) 13 Aprile 2022, 3:06pm 6

Prova a vedere il sito usando la modalità sicura per vedere se il problema è ancora presente

Argomento		Risposte	Visualizzazioni
About page hangs/slow to load Bug	6	1268	Ottobre 6, 2019
Moderators not displaying on About page Support	15	1307	Aprile 8, 2022
Displaying Category Moderators on category page UX category-moderators	9	284	Luglio 25, 2020
How do we want to display admins, mods and category mods on the about page? Feature	5	164	Settembre 4, 2024
Can the /about page distinguish between moderators and category moderators? Support category-moderators	16	1466	Gennaio 20, 2023

Quanti moderatori di categoria sono mostrati nella pagina about?

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