Any guesses on how I can clear these messages? I can confirm they’re not in a group inbox (when I select the dropdown, none of the groups have unread messages). [CleanShot 2026-09-25 at 10.46.08] These have slowly accumulated, and one of those “I’ll deal with it later” things. Not a blocker, but …

do you have any unread replies in bot chats? those were recently filtered out of the main inbox so maybe the count wasn’t included searching for in:messages in:unseen might help but I don’t think that’s 1:1 with the count

It was this! Thankfully, I tagged all these bot chats, and I was able to view them in the standard inbox view: [CleanShot 2026-09-25 at 14.05.20] Because otherwise you lose that visibility in the current Bot Chat view: [CleanShot 2026-09-25 at 14.06.31] Thanks, Kris!

Oh good! we should look into filtering those out of the unread count to avoid this.

That would be appreciated! I whittled my unreads from 49 to 2 by reviewing bot chats. Still have to find 2 unreads to open somewhere, haha.

Como limpar as mensagens não lidas que estão faltando?

Suporte

putty (putty) Setembro 25, 2026, 6:07pm 3

Era isso! Felizmente, marquei todas essas conversas de bots e consegui visualizá-las na visão padrão da caixa de entrada:

Porque, caso contrário, você perde essa visibilidade na visão atual de Conversas de Bots:

Obrigado, Kris!

Tópico		Respostas	Visualizações
Deleting a chat messages shows old messages as unread Bug chat	5	584	5 de Maio de 2023
Discourse Chat list interfaces (the number of unread chats disappeared) UX chat	3	616	5 de Agosto de 2023
Private messages - need unread indication/count on inboxes UX	7	1146	19 de Junho de 2018
Add unread & total numbers for message pane Feature	4	1230	15 de Fevereiro de 2016
Unread message filter is empty, but I have several unread messages Bug	0	425	2 de Fevereiro de 2023

Como limpar as mensagens não lidas que estão faltando?

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