How to educate users about oneboxing

If new users do the discobot tutorial, one of the most important things they learn is oneboxing. Unfortunately, few users actually embark on that journey and so I am often editing user posts to turn their links into oneboxes.

I’m assuming that I’m not alone with this and so I’m curious to hear how others are dealing with this. I have this idea of adding some hint to the editor modal for links, but won’t be able to test this before I’m back to my desktop computer next month. Adding an education message could be another option (it could show whenever a user who has never posted a onebox adds a uri to a post).

But maybe people have come up with less technical solutions?

5개의 좋아요

Ah yes, the old “you can lead a horse to water, but how do you make it drink?” problem.

No good solution that I can think of, other than personal intervention

  • send a PM letting people know they can do it
  • edit their post which ALSO sends an edit notification, and hope they understand the edit notification
  • edit their post AND send them a PM which is a lot of work

You might also (in a friendly way) call out posts where you’ve edited with a public reply:

Hey great point!

I’ve edited your post to make your link a onebox, by putting it on a line by itself:

http://example.com

This is somewhat better than personal PM intervention (or just a silent edit) since everyone reading it can learn from your edit, etc.

9개의 좋아요

This point needs more emphasis. I, for one, am a sponge for learning things called out in that manner.

It is:

  1. A real world usage
  2. A way to improve that situation
  3. Presented right next the problem

I’ve also done the opposite version to people, wherein I defang their unintended onebox by putting whitespace before it and explain what I did and how it helps.

6개의 좋아요

My users and I love Onebox. However, we also miss the count number that showed on the individual links to indicate how many people have actually clicked on the link. Very few of the links posted now are not Oneboxed. I’d say about 95% of are. Thanks!

2개의 좋아요

This should happen on a onebox, does it not?

Click the above and let’s see if the click counter advances. It’s a really interesting article.

2개의 좋아요

Here’s a screenshot of a Onebox where 4 or 5 members had clicked on. No click number appears after the link.

Edit: I clicked on your Onebox and yes, the counter moved up from 1 to 2. It’s just not working on our forum.

원박스(Onebox)로 처리되지 않은 링크의 클릭 수가 이제 표시되고 있습니다. 적어도 제가 방금 확인한 링크들은 그렇습니다. 하지만 원박스로 처리되는 링크에는 여전히 클릭 수가 표시되지 않습니다. 아래 스크린샷의 원박스 링크를 클릭해 보았지만 숫자가 나오지 않았습니다. 실제로 여러 사용자가 해당 링크를 클릭한 사실은 알고 있습니다. 메타(Meta)에서는 정상적으로 작동하지만, 저희 포럼(Discourse 호스팅)에서는 그렇지 않습니다. 아직까지 아무도 불만을 제기하지 않았습니다. 사실 링크 클릭 수를 보여주는 카운터가 있어야 한다는 사실조차 인지하지 못하고 있는 것 같습니다.

사이트 설정에서 외부 탭에서 링크 열기를 활성화했는데, 이제 카운트 숫자가 보입니다.

클릭 수가 변경되는 것을 보려면 제목(Does this photograph...)이 아니라 첫 번째 링크(snopes.com)를 클릭해야 합니다.

3개의 좋아요

좋아요, 최고네요! @dax님 감사합니다!

1개의 좋아요