How to handle changing organizational roles, re. past mentions on the forum

Community Building
2

A few things I thought of:

  1. Global (dismissable) banner at the top of the site asking users to message user xyz for queries instead of this volunteer
  2. Pinned topic for all users
  3. Perhaps a policy (Discourse Policy)? Then you need to check the ‘I understand’. Perhaps this paired with no. 2 above.
3 Likes