How do I unclaim an item that I’ve claimed? The post in question has the text ‘You’ve claimed this item and can review it.’ displayed below it. I am logged in as an admin user. Thanks.

Is there not an X button next to that text, shown after you click the button to claim it? Click that to unclaim it. This is what I see: If you don’t see the button then maybe you are on an older version and need to update your site? I am not sure when that X button was implemented.

Thanks Tobias, No, unfortunately not: [Review-The-Trusts-Discussion-Forum-06-12-2025_02_22_PM] I upgraded yesterday to this version: 3.5.0.beta7-dev (1f2efa7954)

I have the same issue. I flagged a post, and the system automatically claimed it for me, and I cannot unclaim it. [The image displays an interface asking if a post is off-topic with options for 'Yes', 'No', and 'Ignore', along with a note that the user has claimed the item and can review it, and an IP Lookup option. (Captioned by AI)] v3.5.0.beta7-dev (80970f6818)

Hmm.. it must relate to the reason given when the item was flagged? I will keep an eye on this.

Thanks Tobias, Just to let you know, I’ve just tried claiming/unclaiming a different post and can unclaim that one ok. The queued post I can’t unclaim was created on 6 May 2025. Both posts are flagged with the Reason: ‘Needs Approval’.

Something has just occurred which may be a factor, I selected ‘Revise post’ for a pending queued post (that was posted 21hrs ago), I then didn’t select ‘Send PM’ but cancelled instead. Prior to selecting ‘Revise post’ I hadn’t claimed the item via the ‘You can claim this item to prevent others from reviewing it.’ + icon, but it now says ‘You’ve claimed this item and can review it.’ (and no x button is next to the text so I can’t unclaim it).

FYI - I’ve raised this as a bug Can't unclaim post after cancelling from 'Revise post'

Come annullare la richiesta di un oggetto che ho richiesto

Assistenza prodotto

T_Disco (T) 25 Giugno 2025, 8:19am 10

Per tua informazione, ho segnalato questo come un bug Can't unclaim post after cancelling from 'Revise post'

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Come annullare la richiesta di un oggetto che ho richiesto

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