Very grateful that Discourse shoots down spam. No human community can exist with bots littering everything.
However, when a new user innocently copy & pasted her post, it appears that our “sysadmin” silenced her automatically. (Screenshot: 2019-01-08_1837)
When I check her “Silence” status, she doesn’t appear to be silenced.
Yet this user has received several replies to her post and not responded in a few weeks. How do I unsilence her (if she is silenced)?
You can do it from her admin user profile. Enter her profile and click the Admin button on top right
and then check the Permissions section:
Thank you, @dax. So her profile says “Silenced? No”.
Yet I got this message next to her post:
“@system silenced this account until December 25, 3018. Reason: New user typed too fast”
Which is correct though?
Her profile in admin that says not silenced, or the message above that appears on her post with a memo icon 
next to her username and says she’s been silenced?
Someone unsilenced that user. So you’re seeing a log of past events.
Oh, I see. Thanks Jeff.
This helped me a lot!
But I have a similar problem.
How do I stop the system from automatically silencing a user because of a admin/moderator flag?
Thanks!
Is there a bug related to hiding/silencing of posts in Discourse code?
Intended behaviour or no?
Hi Lydia,
Seems that that isn’t how it’s supposed to look, not sure what happened 
If this is a one-off, could you see what happens if you click the “silence” button? Maybe that just resets the state to something proper
