如何解除对无意中因复制粘贴而被禁言的用户的禁言

支持
1

Very grateful that Discourse shoots down spam. No human community can exist with bots littering everything.

However, when a new user innocently copy & pasted her post, it appears that our “sysadmin” silenced her automatically. (Screenshot: 2019-01-08_1837)

When I check her “Silence” status, she doesn’t appear to be silenced.

Yet this user has received several replies to her post and not responded in a few weeks. How do I unsilence her (if she is silenced)?

2

You can do it from her admin user profile. Enter her profile and click the Admin button on top right

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and then check the Permissions section:

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3

Thank you, @dax. So her profile says “Silenced? No”.

Yet I got this message next to her post:
“@system silenced this account until December 25, 3018. Reason: New user typed too fast”

Which is correct though?
Her profile in admin that says not silenced, or the message above that appears on her post with a memo icon :memo: next to her username and says she’s been silenced?

4

Someone unsilenced that user. So you’re seeing a log of past events.

5

Oh, I see. Thanks Jeff.

7

这对我帮助很大！

但我有一个类似的问题。
如何阻止系统因管理员/版主标记而自动静音用户？

谢谢！

8

Discourse 代码中是否存在与隐藏/静音帖子相关的错误？

是预期行为还是错误？

10

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我该如何解除对该用户的禁言？它没有“解除禁言”按钮。

11

嗨，Lydia，

这看起来不像它应该有的样子，不确定发生了什么 :upside_down_face:

如果这是偶发情况，您能看看点击“静音”按钮会发生什么吗？也许那只是将状态重置为正常状态。

12

谢谢，我点击了“静音”按钮来静音该用户，然后显示了“取消静音”按钮 :joy:

13

任务成功失败了 :partying_face:

不过，如果这种情况更频繁发生，请务必报告，系统不应该处于这种状态