I have configured items related to SMTP service in the app.yml configuration file, but I still cannot receive the activation email correctly

General

AI-generated summary

I have configured items related to SMTP service in the app.yml configuration file, but I still cannot receive the activation email correctly.

User liuyang reported an issue with receiving activation emails despite configuring SMTP settings in the app.yml file. misaka4e21 suggested checking the notification email settings and MX records. After some troubleshooting, liuyang was unable to log in as an administrator due to the email issue. misaka4e21 provided a workaround to create an admin account through the command line.

liuyang successfully activated the admin account but still couldn’t send emails through SMTP. misaka4e21 asked if DISCOURSE_NOTIFICATION_EMAIL was set in the app.yml file or in site settings. With this hint, liuyang was able to resolve the issue.

1

I have configured items related to SMTP service in the app.yml configuration file, but I still cannot receive the activation email correctly. Please provide some support.
Here are the logs I collected:
Rendered layouts/email_template.html.erb (Duration: 0.1ms | Allocations: 30)
Delivered mail ee2b5a91-0590-48f7-8c75-aa67d5e0d6dc@bbs.lynkage.cn (30001.9ms)
Job exception: execution expired

2

Could it be that notification email is not set correctly in /admin/site_settings/category/required?
Is the “Sending Method” configuration in /admin/email displayed correctly?

(Just guessing

Wait, your domain doesn’t even have an MX record…)

3

The problem must be in the docker configuration, because I have other services that can normally use my CMTP server to send emails. I don’t know where the /admin/site_settings/category/required you mentioned is, and I can’t find it.

4

Hello @liuyang,

Sorry to ask but can you please ask your question in English so the whole community can understand and help if they can?

Thanks! :wink:

3 Likes
5

http(s)://your_domain/admin/site_settings/category/required

http(s)://your_domain/admin/email

6

I am now unable to successfully log in to the forum as an administrator because I cannot receive an activation email when CREATING an administrator account

1 Like
7

emmm

You could try creating an admin by

cd /var/discourse
./launcher enter app

## in the container
rake admin:create
1 Like
8

Thanks for your help. Now I have successfully activated my administrator account through the command line, but I still cannot send emails through SMTP. I have successfully sent test emails through Telnet on the server, so I think there are some configuration items in app.yml that I am not clear about, which causes my problems

  DISCOURSE_SMTP_ADDRESS: smtp.qq.com
  DISCOURSE_SMTP_PORT: 587
  DISCOURSE_SMTP_USER_NAME: 1111111111111111111111111111111111@qq.com
  DISCOURSE_SMTP_PASSWORD: qq  smtp login Authorization code
  DISCOURSE_SMTP_AUTHENTICATION: login
  DISCOURSE_SMTP_OPENSSL_VERIFY_MODE: none
  DISCOURSE_SMTP_ENABLE_START_TLS: true
9

Did you set DISCOURSE_NOTIFICATION_EMAIL in your app.yml or “notification email” in site settings?

image
image380Ă—254 9.29 KB

3 Likes
10

Thank you very much. With your help, I successfully solved the problem :+1: