The discussion title “Ignore Duration” revolves around an issue with Apple’s App Store review of a Discourse forum webview app. Gjithcka_al is facing rejection due to the app’s ignore feature having a timeframe, whereas Apple requires a mechanism for permanent blocking of abusive users.
Gjithcka_al explains that the ignore feature is intended for users who simply don’t like each other, whereas abusive users should be banned. However, Apple insists on a blocking mechanism, stating that moderators and administrators are not enough.
Falco suggests explaining the purpose of the ignore feature, but Apple remains unsatisfied. Falco also mentions that the feature was developed on Meta Discourse and currently has no plans for changes.
Hi All
I am facing a problem and i need your help. I am publishing a webview for the discourse forum, but Apple for App. Store refuses me because of the user ignore option is with timeframe, meanwhile they as to have the definitive ignore option. Anyone of you have any idea how it can be resolved? I am sendin below the last message i received from App. Store Connect.
Thanks
Summary
Hello,
Thank you for your response.
Regarding the 1.2 issue, we have found that users can set an ignore timer on other users for a specific timeframe, which is not the same as permanently blocking potential abusive users.
Please be aware that we require that your app has a mechanism in place for users to block other abusive users. This is different from ignoring users for a specific timeframe.
In order to resolve this issue, please make sure to implement a mechanism for users to block abusive users.
We are looking forward to reviewing your resubmission.
@Falco Thank you for your response.
i have I tried to explain your suggestion. but they insist again, With this message, which I also call right. why not be a mechanism where the user ignores it for all time
Apple Message :
We appreciate that your app has moderators and administrators that will not allow any abusive users on the platform, however we still require that your application includes a blocking mechanism.
In order to resolve this issue, please consider implementing a blocking mechanism so that users can block abusive users at their own discretion.