Images cannot be seen after backup-recovery

AI-generated summary

The user ITAS-Isti is experiencing issues with images not loading after recovering a Discourse backup from a cloud installation to an on-premise server. pfaffman points out that if the backup was from Discourse.org, uploads might not have been included unless the subscription was properly canceled. They also highlight that the lack of HTTPS on the new server could be causing issues, as several features depend on it. ITAS-Isti confirms the subscription was canceled and is currently working on resolving the HTTPS setup, referencing another thread for assistance.

Hi,

we have recovered a backup file of a cloud installation (of Discourse) on an own premise server.
The site runs currently without https, this is the only difference between the two instances.

After recovering the backup the old images are not loaded. The new images - uploaded on the new server - do not have any issue …

Do you have any idea what the reason can be?

Thank you for your replies.

I.

If you mean hosted by Discourse.org, did you cancel your subscription first or otherwise arrange for uploads to be included in the backup? If not, the uploads are all on their S3 bucket, which might be your problem.

There are several things that won’t work without https. You will need to fix that before doing any meaningful tests.

Hi Jay,

we have cancelled the subscription first, it should be OK.

Yes, I am trying to solve the https Problem, I have still some difficulties here:

Regards I.