Moderator Bkhanaliloo tried inviting all users to a topic by trust level, but no one received notifications. codinghorror suggested adding users to a group and inviting the group instead. Bkhanaliloo found this method worked for a small group but not a large one (~1200 users). fefrei pointed out the possible limitation of the “max users notified per group mention” site setting. After adjusting this setting, Bkhanaliloo successfully invited the large group, although encountered a brief 502 error message.
As a moderator, I am trying to invite all the users to a topic. The idea is that all the users will get a notification on their profile so that my topic reaches every one.
I already allowed inviting all the users from Admin page. Then, I invited trust level 1 and everything went smoothly (no warning message). But no one received a notification. Am I missing something? Do you have an alternative approach to make sure that my topic reaches everyone (other than pinning).
Thanks in advance
Trust levels can’t be used for notifications in that manner. Add everyone to a group and invite the group, perhaps.
Thanks for a quick response.
It worked for a group of size 4 people, but not for a group with ~1200. Group settings was chosen to be the same in both cases.
Maybe this is limited by the max users notified per group mention site setting?
Thank you very much @fefrei. This seems to be working, however I got a 502 (?) error message box a few seconds after I invited the trust level group. Not quite sure what it was (it was just an error number with no additional info), but at least a few people from our team are notified. I will wait until tomorrow to see if we will get a boost in the topic view 