Invite is not being delivered

Product Support

AI-generated summary

Invite Delivery Issue

Jaskaran is experiencing issues with sending invites on their self-hosted Discourse site. The invites remain in the pending list and are not being delivered.

Moin suggests checking the email logs at /admin/email/sent, which Jaskaran does, but finds no record of the invite. Moin and Jagster clarify that “pending” is the status until the user signs up, and there is no “delivered” list.

Jaskaran reiterates the issue, and xiasummer suggests testing email delivery using the email settings interface. Jaskaran confirms that test emails are being delivered, but the issue persists with invite emails only.

Heliosurge recommends testing an invite with an unregistered email account. Jaskaran thanks everyone for their help and assistance.

1

I’m having an issue with sending invites on Discourse self hosted site. When I send an invite, it’s still appearing in the pending list and not being delivered. Can someone help me resolve this?

2

Maybe email error.
Email cannot be sent successfully.

3

How do I check this I am not getting error . pls help

4

Are you sure there is a delivered list? I think invites are pending until they are either ‘expired’ or ‘redeemed’.

Did you check your email logs at /admin/email/sent ?

5

This. It is pending of use, not sending.

6

I checked the /admin/email/sent section, but there’s nothing there about the invite I sent. Could you pls explain what the “delivered” list is?

7

You mentioned they are

I think like Jagster that ‘pending’ is the status until the user signs up. I don’t think there is a delivered list.

8

checked the /admin/email/sent section, but there’s no record of the invite I sent, and the user hasn’t received any email. Is there anything I should be worried about or check further?

11

If you want to test whether you can send email, you can try send one here.

The image shows an interface for configuring email settings, including delivery method details like address, port, domain, username, and authentication method, as well as options to preview a summary, perform an advanced test, access email templates, and send a test email. (Captioned by AI)
The image shows an interface for configuring email settings, including delivery method details like address, port, domain, username, and authentication method, as well as options to preview a summary, perform an advanced test, access email templates, and send a test email. (Captioned by AI)510×530 26.8 KB

12

Thankyou for replying i check the test email is being delivered. but problem is with invite mail only . I am trying to send invites from discourse but its not sending anything.

13

Create or use an email that you have that is not registered to your site. Try a test invite on that email account.

14

Thank you, everyone, for your help and taking the time to assist. It’s much appreciated!