Hi, Users receive an email when their trust level rises with “Congratulations on your trust level promotion!” title. I want to disable these email notifications for trust level changes. It is possible? I am checked email templates but I can’t found anything about that notification. Thanks.

Shouldn’t you keep it? It is there to motivate users to carry on parcitipating on your site.

I am agree with you but I am using trust levels for a special need. I do not use it for its own purpose. So it makes no sense for users to get this mail in our private community. :slight_smile:

I think you’d need a plugin to override that notification. If you don’t want or need them you could configure settings such that they don’t change. If you’re using them for something else, maybe, do whatever that is some other way?

Thank you for the answer @pfaffman . If we cannot disable this notification e-mail, i am planning to change mail content as you said. This is an alternative solution. :slight_smile:

I agree, this notification should be able to be disabled in the configuration.

I agree too. After the first promotion to TL3, all changes between TL2 and TL3 happen in the background with no notification. I think manual trust level changes (at least demotions) happen without notification. I accept that these aren’t exactly the same thing as initial promotion notificat…

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지원

travelvc (Ian C) 4월 19, 2020, 2:10오전 6

동의합니다. 이 알림은 설정에서 비활성화할 수 있어야 합니다.

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Allow users to disable Trust Level Promotion message/notifications UX	25	1593	4월 13, 2023
Disable trust levels above 1 Community Building	6	1236	3월 17, 2020
How to cancel autoemail about trust level Support	3	659	3월 2, 2020
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Can I change or delete trust level? Support	2	717	7월 19, 2021

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