The discussion revolves around integrating live chat software with Discourse. RyanUK is having trouble setting up live chat with Discourse, specifically with HelpScout and Chatra, despite referencing existing threads on the topic. Falco points out that there are guides available for integrating other live chat services, such as HubSpot, Intercom, and LiveChat, and suggests hiring a developer to build a custom integration if needed. Additionally, dax shares a HelpScout chat integration guide, which may help RyanUK achieve their goal.
I have spent the morning trying various live chat software including HelpScout and Chatra and I can’t get the live chat to work with Discourse.
I have the threads below and I am still lost.
https://meta.discourse.org/t/live-chat-integration/119732/12
Can anyone help, please?
P.S. I would prefer to use Help Scout or Chatra if possible as that’s the platform I am using right now, bit I may consider others as a last resort. Thank you.
We have guides for some:
You can either use one of those of hire someone on marketplace to build an integration for your favorite service.
Here it is also a HelpScout chat integration