Hi there!
Any there any Live Chat plug-ins/apps that work with Discourse, such as Olark or Pure Chat, that anyone can recommend please?
Thank you in advance.
AI-generated summary
The discussion revolves around integrating Live Chat plug-ins and apps with Discourse. christian_01 initially asked for recommendations and found Pure Chat to work well, although it later stopped working after a Discourse update. christian_01 also tried Zendesk and Chatra, with Chatra currently being tested.
BishopV discovered that disabling the Content Security Policy (CSP) script src setting allowed Pure Chat to work, but warned that this could be a security risk. christian_01 successfully implemented this solution.
Other users shared their experiences with different chat integrations, including Sean_R who mentioned a plug-in for intercom, and RyanUK who asked about integrating HelpScout Beacon live chat, with dax providing a link to a relevant discussion.
Moin reported that the Babble chat plugin is broken, and RHEE asked for a working demo site link to help set up the plugin.
This might be what youāre looking for!
There is a plug-in for intercom. We use it and it works well.
Thanks for the replies. https://purechat.com/ did the job, and itās free.
What did you use to integrate it into Discourse?
Tried https://purechat.com/ and https://www.zendesk.com/chat. Both work great, but Iām testing Zendesk more long-term as I like the features more.
For Pure Chat, where did you wind up putting the HTML? Tried adding it to a theme/creating a new component without any luck.
Admin/Customize/Themes/Light/Edit CSS/HTML/
I placed the PureChat HTML code at the very end of the Discourse code, after the last tag.
Hope this helps.
For the Zendesk chat widget, the code has to go into the tag.
Interesting - regardless of whether I put the code in </head>, </header>, After Header, </body>, or Footer in Common, Desktop, or Mobile (tried 'em all just in case) nothing shows up, very odd.
Maybe due to having less backend access as a paid [Discourse] user?
Same Problem! I put the code in </head> , </header> , After Header , </body> , or Footer in Common , Desktop , or Mobile (tried 'em all just in case) nothing shows up,
Something must have changed with Discourse since my last installation, as I canāt get Pure Chat to work anymore.
hi chris ,
may i know u did found the solution to settle your purechat issue ? now still working ?
As mentioned above, I installed Pure Chat no problem a while ago. However, a few Discourse updates later and I canāt get it to work anymore.
Iāve tried other chat apps too, and I canāt get any to workā¦
christian i found out u just unable the [ content security policy script src ] in the setting , but it will be very dangerous , now im figure it out to enable CSP with working purechat script .
cool. trying that now. I have that setting unchecked anyway to allow AdSense to show ads.
Awesome, works a treat @BishopV.
Thank you.
p.s. Iām testing āChatraā in below screenshot. You can see it live here: https://bloggingcommunityworld.com/
What is interesting to me is that at least for people who would use chat more like zulipchat.com you can basically just use discourse as-is, since it auto updates as people post messages.
Hi, I realise this is an old thread, has anyone been able to install HelpScout Beacon live chat into Discourse? I have seen the instructions on installing livechatinc.com and I followed the instructions and it did not work for Help Scout.
Setup LiveChat Chat Integration
Hi, seems like the demo site link is broken. Can you provide the new link to chat demo?
Having hard time how to set up this new plugins in my community.