So, emails are failing en masse once again on my site. [imagen] This situation happened once before (in January), and restarting Discourse “fixed” it. But due to the very nature of the problem, there’s no good way to stay informed about whether there is a problem or not. In this episode, emails h…

Just stopped and started Discourse and it is still unable to send email. Here is a backtrace from GET /logs: /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `initialize' /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `open' /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `tcp_socket' /usr/local/lib/ruby/2…

Do your box can resolve the DNS of the your stmp address? In other words can you dig it? dig smtpaddress.com

It’s the third DNS problem report in this week… :pokerface: This might be helpful: [imagen] Initial email failure. Job exception: getaddrinfo: Name or service not known Self-hosting Probably Discourse can’t figure out DNS for your <mycompany>.com. Set dns …

Hi @Falco + @fantasticfears . Thanks a lot for your responses. I got email working again after a little effort today. Adding the --dns options in /etc/default/docker and restarting docker with sudo service docker restart did work. I was able to open a /bin/bash inside the Discourse container and exe…

Jobs::HandledExceptionWrapper: Wrapped SocketError: getaddrinfo: Name or service not known

Soporte

fantasticfears (Erick Guan) 16 Abril, 2016 18:24 4

It’s the third DNS problem report in this week…

This might be helpful:

Tema		Respuestas	Vistas
Initial email failure. Job exception: getaddrinfo: Name or service not known Self-hosting	4	4527	13 Junio 2017
I give up with email Support email	3	170	16 Abril 2025
Email don't send Support email	1	425	24 Agosto 2023
Latest version of Discourse not sending Email Self-hosting email	7	560	2 Julio 2024
Can’t send emails due to failed internal dns resolution Support	16	3035	17 Enero 2019

Jobs::HandledExceptionWrapper: Wrapped SocketError: getaddrinfo: Name or service not known

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