When viewed in a browser this page does contain the necessary meta tags to construct a Onebox. However, trying to fetch the URL it seems as though we’re getting an error!
oneboxer preview url: https://help.republicwireless.com/hc/en-us/articles/115014150828--How-to-Add-an-E911-Address
headers: {"User-Agent"=>"Discourse Forum Onebox v2.8.0.beta4"}
helpers response code: 403
Which means we requested that URL with a User Agent of “Discourse Forum Onebox v2.8.0.beta4”, but the remote web server returned a 403 status code.
Similarly, using the command line tool wget:
wget https://help.republicwireless.com/hc/en-us/articles/115014150828--How-to-Add-an-E911-Address
--2021-08-23 17:38:30-- https://help.republicwireless.com/hc/en-us/articles/115014150828--How-to-Add-an-E911-Address
Resolving help.republicwireless.com (help.republicwireless.com)... 104.16.53.111, 104.16.51.111
Connecting to help.republicwireless.com (help.republicwireless.com)|104.16.53.111|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
Which is saying the same thing… We’re sending a valid request, but the remote web server is refusing to return a result. Is it possible for the people responsible for help.republicwireless.com to unblock these valid requests?
These two sites don’t have the OpenGraph title/description tags, however they do have other titles/descriptions that Onebox should fallback to. This is something we should look in to fixing.