Hi there! Any there any Live Chat plug-ins/apps that work with Discourse, such as Olark or Pure Chat, that anyone can recommend please? Thank you in advance.

See Effectively using Discourse together with group chat

There is a plug-in for intercom. We use it and it works well.

Thanks for the replies. https://purechat.com/ did the job, and it’s free.

What did you use to integrate it into Discourse?

Tried https://purechat.com/ and https://www.zendesk.com/chat . Both work great, but I’m testing Zendesk more long-term as I like the features more.

For Pure Chat, where did you wind up putting the HTML? Tried adding it to a theme/creating a new component without any luck.

Admin/Customize/Themes/Light/Edit CSS/HTML/ I placed the PureChat HTML code at the very end of the Discourse code, after the last tag. Hope this helps. For the Zendesk chat widget, the code has to go into the tag.

Interesting - regardless of whether I put the code in </head>, </header>, After Header, </body>, or Footer in Common, Desktop, or Mobile (tried 'em all just in case) nothing shows up, very odd. Maybe due to having less backend access as a paid [Discourse] user?

Same Problem! I put the code in </head> , </header> , After Header , </body> , or Footer in Common , Desktop , or Mobile (tried 'em all just in case) nothing shows up,

Something must have changed with Discourse since my last installation, as I can’t get Pure Chat to work anymore.

Live Chat Integration

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dax (Daniela) May 24, 2021, 5:08pm 20

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