:mega: This does not apply to or impact hosted Discourse customers. This applies to self-hosted customers who use Mailgun for their outgoing email. 2022.05.16 Pfaffman adds: I contacted support about people being confused and they sent: I think that https://help.mailgun.com/hc/en-us/articles/3…

Ah… is this plan called “Flex / Free”? I wonder if Mailgun treats new clients differently. [image] But despite this, I imagine that being in a free plan means being in a sandbox, then sending with sandbox domain must be a hard work… Can you share how you simplified the work? [画像] Coin-coin le…

I think this is how it works now: [画像] Jonathan5: The Flex plan is still mentioned on other pages but not on their main Pricing page. It seems as though either: The Flex plan can only now be discovered during the three months of the Trial plan - “you can always select pay-as-you-go”. The Fle…

[画像] Honglin: I wonder if Mailgun treats new clients differently. It’s possible, I don’t know. Here’s my current plan: [image] I did nothing particular, I also created a new Mailgun account in February with the Flex plan, and had no issue since. Adding a domain didn’t cost anything. I’m st…

Thank you, now I understand better the situation. [画像] Jonathan5: Maybe they weren’t successful enough in that approach and decided instead to hide or remove the Flex option. I think this is a pretty reasonable hypothesis.

I signed up a month ago. [画像] Coin-coin le Canapin: Adding a domain didn’t cost anything. Mailgun has probably made some changes recently, for some reason as @Jonathan5 guessed. :smiling_face_with_tear: I should have discovered Mailgun earlier haha.

Yes, you have to subscribe to a plan and provide a credit card. Their site is confusing and it looks like you’ll have to pay a bunch per month, but you don’t. But it is confusing.

[画像] Jay Pfaffman: it looks like you’ll have to pay a bunch per month, but you don’t. :melting_face:… Really, this is really confusing. Thank you for pointing out this. I may try adding a credit card later and see what happens.

The just time a client complained about this I opened a ticket with them and told them that it s confusing (and I think I linked to a discussion very much like this one here). They didn’t seem to care.

Maybe they just don’t want to waste their ressources on customers like me haha. “You don’t wanna subscribe? Then get away, I’m not going to beg for your pennies.”

When I signed up for Mailgun, (nearly a year ago, some stuff has definitely changed in that time) they made it clear that I could not add my own domain and had to use their sandbox domain until I added a payment method. It didn’t need to take payment and I didn’t need to select a plan that would ev…

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