Merged notifications always take you to the first response

AI-generated summary

The discussion revolves around the issue of merged notifications in Discourse, where clicking on a notification takes the user to the first response in a topic. nildarar points out that this can be problematic in large and crowded topics, making it difficult for users to find relevant posts to reply to.

rking acknowledges the issue, but also highlights the discussion on meta.discourse.org about the challenges of managing large topics. He also mentions that an un-merged view of notifications can be accessed at /my/notifications/responses.

nildarar further emphasizes that the issue is not limited to large topics, but also affects “mega-users” who are active and spend a significant amount of time reading and responding to posts. He suggests implementing filters on topic views, such as displaying only posts with responses, media, or links, to make it easier for users to navigate and respond to relevant posts when clicking on merged notifications.

When multiple replies are given to a post in a topic, its notifications become one. For example, the title of the notification is:

image

When we click on the notification, the topic opens and the first response related to the notification is displayed.

This creates problems in large and crowded topics. Sometimes a person may not want to read the 5,000 new and unread posts on the topic and may just want to read the replies that are relevant to him/her and answer them.

In such a situation, the user has to find the relevant posts among the new messages so that he can reply to them.

My first reaction to the topic title was: “…yes, that’s the point of merging them?”

But then I saw “5,000 new and unread posts on the topic” and I think I should direct you to the discussion here:

You can also see an un-merged view at /my/notifications/responses.

2 Likes

Thanks for the article you introduced. Jeff’s writings are always instructive. I realize that mega-topics cause a lot of problems. But it’s not just mega-topics that matter, another issue that is very important is the mega-users and I think they are largely out of focus. Users who use the forum a lot and are mostly online and active.

Many of our users spend an average of more than 4 hours a day reading and read more than 1,000 posts a day.

It must be difficult for them to every time read the page “/my/notifications/responses” and see their responses on different topics.

I wish a filter could be made on the topics. Like now you can see the topic summary or you can filter a user’s posts. For example, it could be filtered to display only the user’s posts with their responses. Or just posts with media or links and …

This way, when the user clicks on the multi-response notification, we will show him the filtered view of the topic.