Missing emojis in Discobot's welcome message on Communiteq

AI-generated summary

The discussion revolves around missing emojis in Discobot’s welcome message on Communiteq. gnyma reported the issue and provided a screenshot, prompting a response from codinghorror. After investigating the URL paths to the emoji images, codinghorror suspected a setup issue with Communiteq. gnyma contacted Communiteq, which revealed that the issue is a quirk in their deployment, only affecting the first message sent by Discobot. Communiteq apologized for the inconvenience, and gnyma reported back with the resolution.

Discobot’s welcome message has a few emojis/images missing (I’m attaching a screenshot to show what I mean). I’m not sure what went wrong. Could someone shed some light into how I can fix it?

Thanks in advance!

Amy

What’s the URL path to the emoji images if you right click them? This implies your Discourse isn’t quite set up right.

Thanks for replying @codinghorror!

It goes to:

  1. https://db8720.[Communiteq](https://www.communiteq.com) (formerly DiscourseHosting)/plugins/discourse-narrative-bot/images/font-awesome-ellipsis.png
  2. https://db8720.[Communiteq](https://www.communiteq.com) (formerly DiscourseHosting)/plugins/discourse-narrative-bot/images/font-awesome-bookmark.png
  3. https://db8720.[Communiteq](https://www.communiteq.com) (formerly DiscourseHosting)/images/emoji/twitter/gift.png?v=6

Hmmm.

Are you hosted with [Communiteq](https://www.communiteq.com) (formerly DiscourseHosting)? If you are, you should contact them about this I think?

Will do, thanks so much @codinghorror!

I’ll report back and let you know what’s the outcome. :slight_smile:

So I asked Communiteq (formerly DiscourseHosting).net, and this was their reply:

This is a quirk in our deployment. It only happens with the very first message sent by Discobot. Subsequent messages will be ok.

Our apologies for any inconvenience

So I suppose that’s that! Thanks @codinghorror!