A moderator reported being unable to move a topic from a public to a private area, encountering errors when attempting to move it to a new topic or thread. The user suspected it might be related to trust levels, as their forum only has two member types (paying and non-paying), with paying members at level 2. Moin clarified that selecting all posts prevents moving to a new topic. Jagster noted that moving a topic is done by changing its category. JammyDodger explained that moderators cannot split posts into a new topic like admins can, but can convert a whole topic into a PM — however, if the destination is a private category (not a PM), then changing the category is the correct method. The original poster confirmed the advice was helpful and informed the moderator of the correct procedure. anon48433008 thanked everyone for clarifying the misunderstanding.
and he also got the error trying to move it to another thread
What can I check or correct?
My only observation which I did not attempt to change is due to the nature of my forum I only have two types of members, paying and not paying, there are no auto bumps paying are level 2 members
I’ll try to recreate the situation and bump his trust level but if that is the case, level 2 prohibits his ability to moderate I have to guess that’s an oversight in how these permissions are intended to work?
Moderator’s don’t have the ability to split posts into a new message the same as admins, but they can convert a whole topic into a PM using the option in the topic wrench.
Sorry, I may have misread what the issue was.
If the private area is another category rather than a PM, then Moin and Jagster are correct. You’d change the category of the topic rather than use the ‘select post’ functions. You can only create a new topic when splitting out posts rather than moving a whole topic.