Hi We’re just setting up our first Discourse forum and the question came up if it is possible to have multiple users (admins) posting in the forum under the same name (no matter if user name or group name). If have already created a new group and added the users that will be in charge of answering questions in the different threads. Instead of posting under their individual name they should all be named “Admin” or “Moderator” or whatever. Something general. Is there a way to achieve this?

Morning, [Bild] SchweizerSchoggi: we are not self hosting, we’re using Discourse hosting. So there is no chance to install this plugin, right? Yes that is correct. However this depends what plan you are on for example lets say you were on enterprise hosting plan you can get the team to install custom and unofficial plugins. (Additional fees would apply) [Bild] SchweizerSchoggi: Wouldn’t one user block the others when he is logged in? Or can two or even three users work in parallel with the same account? That is a good question. I’ll admit I didn’t think of that before posting. For example you couldn’t have that user posting at the same time. My only recommendation would be as you were saying is to create a support group and give the users a flair or title so when they post it looks like this. So even if you have different users posting they will know it is support? [image]

Hello there @SchweizerSchoggi welcome to Discourse meta :smile: I would say that this is possible in two ways You create a new account and grant it whatever permissions you need. You can share the login info with that group? Use this plugin [Bild] Discourse Staff Alias Plugin discourse2 Summary Discourse Staff Alias allows set groups to create topics and posts, as well as make edits, as an alias user. hammer_and_wrench Repository Link https://github.com/discourse/discourse-staff-alias open_book Install Guide How to install plugins in Discourse The Discourse Staff Alias plugin allows certain groups to create topics and posts, as well as make edits, as an alias user. This can be useful in situations where staff members need to respond to que…

Hi Ondrejj Thank you for your quick response! The plugin sounds just perfect, but I am not sure how to install it. In Admin PLUGINS I see a lot of already installed plugins but no option to upload or use another one. Can you help?

No worries. If you are self hosted have a look at this guide [Bild] Install plugins on a self-hosted site Self-Hosting warning This guide assumes that you have a self-hosted standard installation. We only support the standard method of install here, so these instructions assume you have a standard install. warning This guide only applies to self-hosted Discourse instances. If you are using a managed hosting service, the available plugins are controlled by your hosting provider. For example, on our hosting these specific plugins are available by hosting tier. information_source As of mid-2025, many p…

Good morning Ondrejj Unfortunatly we are not self hosting, we’re using Discourse hosting. So there is no chance to install this plugin, right? And for your other idea, a shared login: Wouldn’t one user block the others when he is logged in? Or can two or even three users work in parallel with the same account?

Thank you for this confirmation Ondrejj. Yes, I have added a general title (simply our company name) for the members of the group as well as the company logo as user icon. It will now read User name - Company name So it’s pretty clear it’s an “official answer” :slight_smile:

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Produktunterstützung

ondrej 10. Mai 2021 um 17:32 4

Kein Problem. Wenn Sie selbst gehostet sind, werfen Sie einen Blick auf diese Anleitung:

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