New notification level: Obnoxious

[ganncamp (G Ann Campbell)]

We have a SaaS product and every once in a while, we’ll have an incident (Who us? No! Never!) that first crops up in the community.

So I consolidate reports into a single thread as necessary and then monitor / communicate in the thread on an ongoing basis.

My preferences are set to Watching as soon as I act in the thread, but I’m wishing for an even higher level of notification: I’m wishing I could set incident threads to Desktop Notification.

I’ve got an incident thread going at the moment and I’ve just asked the users for more information. I wish I didn’t have to go back to that window every few minutes to see if we had anything. I’d really like Discourse to call my attention to it more forcefully.

[putty (Derek Putnam)]

Doesn’t this already exist, though? If you allow your browser to push notifications and grant permission to the website, it does:

The one caveat is if you’re already on the page, it may not trigger.

I believe you may need to have this enabled as well:

It’s found in: /my/preferences/notifications

[ganncamp (G Ann Campbell)]

To be honest, I block desktop notifications as a policy for most websites.

And, for this I would enable my Discourse forum.

But what I’m asking for is not a general desktop notification, () but to be able to choose desktop notifications for specific threads and only those threads