No activation email Elastic Email

제품 지원 자체 호스팅
1

Hi

first of all : sorry for my bad english . i’m not a native speaker.

I installed discourse on my root server

i have/had some problems with the subdomain discourse.mydomain.de1 … but know it works …more or less

i choosen elastic email because my installationguide told me that. :slight_smile:

i don’t get a activation email

discourse-doctor show me this

==================== YML SETTINGS ====================
DISCOURSE_HOSTNAME=discourse.mydomain.de
SMTP_ADDRESS=smtp.elasticemail.com
DEVELOPER_EMAILS=REDACTED 
SMTP_PASSWORD=REDACTED 
SMTP_PORT=2525
SMTP_USER_NAME=myusername@googlemail.com
LETSENCRYPT_ACCOUNT_EMAIL=REDACTED 

==================== MAIL TEST ====================
For a robust test, get an address from http://www.mail-tester.com/
Sending mail to REDACTED  . . 
Testing sending to test-q78wb@mail-tester.com using myusername@googlemail.com:mypassword@smtp.elasticemail.com:2525.
SMTP server connection successful.
Sending to test-q78wb@mail-tester.com. . . 
Mail accepted by SMTP server.
-------------------------------------------------------
If you do not receive the message, check your SPAM folder
or test again using a service like http://www.mail-tester.com/.

If the message is not delivered it is not a problem with Discourse.

Check the SMTP server logs to see why it failed to deliver the message.

i have no idea where i found a “log file” at elastic email …

2

We don’t know either. But searching “elasticemail logs” finds this: "https://help.elasticemail.com/en/articles/2300648-how-to-search-email-logs

3

ok thx

there is no entry in the logfile

any other ideas ?

why it has so complicated to use this f… emailserver ?

4

Use Elastic Email chat … their support team is really helpful.

5

Yes, please contact us directly. We will do our best to help you out.

6

문제를 해결했습니다.
다른 이메일 제공업체를 사용했습니다.
불행히도 elasticemail에서는 왜 작동하지 않는지 이해하지 못하겠습니다.
지원팀이 매우 친절하게 도움을 주려고 노력했지만… 독일어로 이렇게 말합니다: “er ist nicht die hellste Kerze auf der Torte!” (그는 케이크 위의 가장 밝은 촛대가 아니다!)
지원해 주셔서 감사합니다.

7

지금 저는 당신의 위치에 있습니다.. 다른 이메일 제공업체는 무엇인가요?