Hi, I’m trying to use Sendgrid email service and keep getting this error in the logs Job exception: 535 Authentication failed: Bad username / password I’m not sure what I’m doing wrong, here’s how my configuration looks like DISCOURSE_SMTP_ADDRESS: smtp.sendgrid.net DISCOURSE_SMTP_PORT: 587 D…

[imagen] Satwik_Kansal: I’m able to establish a connection using telnet. From the same server that your Discourse is on? [imagen] Satwik_Kansal: DISCOURSE_SMTP_USER_NAME: apiKey Apologies if this is a silly question but is your SendGrid username actually: apiKey :thinking: I only as…

[imagen] Richie: From the same server that your Discourse is on? Yes [imagen] Richie: Apologies if this is a silly question but is your SendGrid username actually: apiKey No, I don’t think there’s a concept of username in sendgrid, I just followed the documentation here discourse/docs…

[imagen] Satwik_Kansal: I don’t think there’s a concept of username in sendgrid They use different terminology but you’re still connecting to what is essentially a standard SMTP server, which will require authentication. Go to the Teammates section - https://app.sendgrid.com/settings/teammat…

I tried that but didn’t work. The Sendgrid docs mention to use apiKey as username, but that doesn’t seem to be working. Maybe I should reach out to the sendgrid team and seek their help.

Did you use apiKey when using telnet?

Yes, I followed instructions at How to send an Email with SMTP | SendGrid Docs | Twilio and they worked! Not sure what am I missing in discourse configuration.

Do the four lines in your config file look like mine ( above )? With the correct DISCOURSE_SMTP_USER_NAME that matches the one displayed in your Teammates page on SendGrid?

Yes, the username is the one displayed in the the Teammates page, the password is the key I generated (telnet works using this key), and other two fields are exactly the same. May I know what version of discourse are you using, I’m using beta, I suspect that could be the issue. Anyways, I’m planni…

FWIW @Satwik_Kansal our Sendgrid API username is “apikey” – not “apiKey”. working great.

Having the same problem. What is the tldr here? Use “apikey” (not working) or add a team mate (it’s empty)?

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Richie (Richie Rich) 3 Septiembre, 2019 20:58 2

¿Desde el mismo servidor donde está alojado tu Discourse?

Perdona si es una pregunta tonta, pero ¿el nombre de usuario de tu SendGrid es realmente apiKey?

Solo pregunto porque es una elección inusual para un nombre de cuenta…

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