Not receiving backup emails

The backup was successful.

Visit the [admin > backup section](https://domain.com/admin/backups) to download your new backup.

Here’s the log:

[log.txt.zip](https://domain.com/uploads/short-url/atMJcvbK2zJdLXuxoWKqsJgYoxD.zip) (9.54 KB)

If I click backup in the admin area I receive ‘The backup was successful’ email.

But how do I actually download the backup?

It’s like a broken loop, the email refers me back to the place where I created the backup to download, but if you hover over the button to download it says ‘Send email with download link’.