A moderator, Jane_Jojo, reported not receiving email notifications for posts in the approval queue despite having the correct notification settings. jomaxro investigated the issue and initially found it to be broken, but later confirmed that it was working on another site, apologizing for the false alarm on the try site. maja explained that reminders for queued posts are now sent as system messages to moderators’ inboxes instead of via email, and provided screenshots demonstrating the correct behavior. However, Jane_Jojo and jomaxro reported that they did not receive these system messages, contradicting maja’s findings.
I have this issue. I recall getting some “pending posts” email a while but not anymore. I get new topics email but not the new posts or new pending posts.
I am a moderator and admin and notify setting is set to
How do I set it such that I get an email alert anytime there is a pending post?
Can you verify this is working @jomaxro?
Sure, I’ll add it to my list for later this week.
Something is broken here. I created a new topic as a TL1 user, and it was held for approval as expected. I made sure not have the site open with my mod account for over 1 hour. I did not receive a notification, nor an email regarding the post help for approval.
@maja can you have a look? Staff should always receive notifications about any unseen pending posts.
I have tested this and it seems to work as expected.
From this commit on, reminders for queued posts are not sent via email to contact_email, but as a system message into moderators inbox.
https://github.com/discourse/discourse/commit/beea5cac4887a92b036e8cc070125e00e4605a2e
After I create a new post/topic, admin/moderator sees that posts are waiting approval
and when notify_about_queued_posts_after period is over, I get “1 post waiting to be reviewed” message to moderators inbox as expected
Am I missing something else?
I’ll test again when I’m back next week, but I definitely did not get a moderator PM for a queued post on try.
I can confirm with v2.2.0.beta3 +4 this does not work.
Confirmed working on another site. Sorry for the false alarms by using try @maja!
