차단, 무음, BAN 상태일 때 사용자에게 알림을 주는 옵션

[vel]

Is it ethical to block, silence, mute or ban a user without telling them?

As a comparison on social media like Twitter and Reddit, they will ban or shadow ban accounts. They have done this recently to progressive candidates. Is censorship ok now?

[Thomas_G]

When silencing a user, an automatic message is sent to that user informing them that their account is temporarily on hold. When suspending someone, I think there is an option to send an email informing them about their suspension. (Not 100% sure though).

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When it comes to mute someone, it’s your choice to do so. Why should they know about that? You do not want to receive any notifications related to that user and that’s why you mute them. Imagine being a user and everyday a message is sent to you saying that someone has muted you. Would you be happy about that? No. It just causes drama.

[ondrej]

@vel

silence, mute or ban a user without telling them?

In my opinion if you suspend them then they probably know why…

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@vel

shadow ban accounts

Sort of relates to this post Jeff made

Ban symbol next to suspended usernames

No; this was already covered elsewhere. The community may wonder why they don’t see Bill around any more. They may also need to see evidence of moderator action to prove that this is a place where negative people cannot just run around being jerks to people with no consequences. That said, we still want to avoid the “hello there new community member, check out our fabulous collection of heads-on-a-pike!” [image] So I would avoid… showing any indication a user is banned on their username …

[neounix (Dark Matter)]

@vel

Is it ethical to block, silence, mute or ban a user without telling them?

According to the TOS, it is the right of the forum owners:

https://meta.discourse.org/tos#heading--enforcement

The company may restrict, suspend, or close your account on the forum according to its policy for handling copyright-related takedown requests, or if the company reasonably believes that you’ve broken any rule in these terms.

Agree, however, it is a good idea to notify users in their own profile if that is done.

For two decades on our forum, we have always notified users when our moderation team took any admin action and we provided users a process to appeal.

Sometimes even mods have a “bad day” and make mistakes, for sure.

[rahim123]

It appears that Discourse now sends a notification email to the silenced user with the “Why are you silencing this user?” reason included in the message. This feels like a mistake. I thought that the “Why are you silencing this user?” field was only for internal staff purposes, and I think it should never be revealed to the user. And I think the silenced user should only receive an email if the optional email field is filled out.

[Architect]

@Thomas_G

사용자를 무음 처리할 때, 해당 사용자에게 계정이 일시적으로 정지되었음을 알리는 자동 메시지가 전송됩니다.

이 알림의 기본 텍스트는 다음과 같습니다: “계정이 일시적으로 정지되었습니다.” 그리고 “직원들이 귀하의 최신 게시물을 검토할 때까지 답변이나 주제 생성이 불가능합니다.”

계정이 시스템에 의해 자동으로 무음 처리되는 경우 이 메시지는 적절해 보입니다. 그러나 관리자가 수동으로 계정을 무음 처리할 때도 이 메시지가 전송되는 것을 보고 놀랐습니다. 물론 이 내용은 사용자 정의가 가능하지만, 수동으로 무음 처리된 경우 기본 시스템 텍스트를 단순히 “계정이 무음 처리되었습니다.”로 설정하는 것이 더 나을 수 있습니다.

@rahim123

“이 사용자를 무음 처리하는 이유는 무엇입니까?”라는 필드는 내부 직원 전용 용도인 줄 알았습니다.

이 부분도 인지했습니다. 양식에서 작성된 내용이 사용자 계정으로 전송된다는 점이 명확하지 않습니다.

[Architect]

계정 침묵 알림에 대한 오래된 기능 요청이 검색 결과에 갑자기 떠서 공유합니다.

개별 사용자 음소거 옵션을 사용할 경우, 특정 수의 다른 사용자(3명일까요?)에게 음소거되면 음소거된 사용자에게 알림이 발송된다고 생각합니다. 이는 어떤 특정 멤버가 자신을 음소거했는지 명시하는 새로운 개별 알림을 보내는 것보다 더 나은 방식일 수 있습니다.