The discussion revolves around creating a knowledge base on a forum using categories and topics. EGreg inquires about pinning multiple topics to a category, ensuring they remain on top while allowing others to add non-pinned topics. Additionally, they ask if certain categories can be restricted to admins or specific roles for posting.
Heather_Dudley confirms that pinning multiple topics is possible and provides guidance on restricting posting to specific roles in category settings. wesochuck suggests exploring the Knowledge Base theme component for creating a knowledge base, sharing a relevant link: https://meta.discourse.org/t/knowledge-base-theme-component/121898.
Simple question. We want to create a knowledge base on our forum, and use categories and topics for this. The topics we write, we want to pin to the category so they are always on top. Others will be able to add more topics in that category, but they won’t be pinned. Is this possible?
Alternatively, can some categories allow ONLY admins or certain roles to put topics in them at all?
You can pin multiple topics by default just pin and select a date
Yes, you can restrict posting to admin, moderator, or even trust level only. It’s in category settings. I have one of my categories limited so that only admins can create new topics, but anyone can reply to them.
It’s super granular, so set it up how you like.
You might also want to consider using this: Knowledge Base