Problems when logging in as admin

AI-generated summary

The user DxJ reports issues logging into the admin panel of their Discourse forum, receiving an error message. Other users, including IAmGav and Alexander, suggest troubleshooting steps such as checking logs, enabling safe mode, and reviewing browser console errors. DxJ initially resolves the issue by upgrading the docker_manager, but the problem reoccurs for other admins. Further troubleshooting reveals that the use admin ip allowlist setting is already disabled, indicating a persistent access issue. The discussion highlights collaborative problem-solving within the support community.

I have always been able to log into Discourse as admin, but now I get the following message. Any ideas what could be wrong?

Can you get into /logs? :thinking:

Maybe there is some clue of what happens

can any of the other admins log in ?

Thanks, but the same happens also if I use the master admin account. Here is the log:

Note: you should get a free MaxMindDB key.

have you tried safe mode ?

Ufortunately, safe mode does not make any difference.

Can you check the browser error logs (F12 → Console) when you try to open the admin page?

can you access mysite.com/admin/upgrade ?

if so, try and run a update all. then log into admin again

Problem solved. Thank you all for your suggestions and help. Great forum!

I was able to log in as admin after upgrading docker_manager.

I am posting my reply here because it seems that a separate thread was opened yesterday where @IAmGav helped me solve the problem. Thanks again!

Hi guys, the problem is back.

In fact it is solved for me, but only for me. The other administrators still can not access the admin settings and get a similar error message as me - but not the same:

Have upgraded everything, but it does not help:

go into admin > settings and search for use admin ip allowlist and disable it

Hi Gavin, it was already disabled: