Profile picture (avatar) and site setting uploads are not working

Hello,

we have a hosted instance for our open-source project at https://aleph.discourse.group and are unable to upload custom profile pictures. The upload stays stuck at 0% and the console shows

[Uppy] [09:54:53] TypeError: this.uppy.getFilesByIds is not a function

I doubt this is a generic Discourse bug, but perhaps more related to our instance? In any case I would appreciate some help.

Thank you!

5개의 좋아요

You can try safe mode and see if that fixes it.

1개의 좋아요

Thanks for the pointer @pfaffman. Unfortunately not even safe mode with all three things disabled helped me with my issue.

1개의 좋아요

Hi Christian!

This looks to be an issue introduced by a routine dependent library upgrade, but it should be already fixed in tests-passed. Upgrading your Discourse to tests-passed should fix it.

EDIT: apologies! I missed the fact that you’re hosted by us. The fix was deployed to your site 3h ago so you shouldn’t be seeing the issue anymore; let us know otherwise.

4개의 좋아요

Hi, I am also experiencing a similar issue. When I tried to upload my logos, the uploading prompt stayed at 0% for hours. On checking my console, I found this error message: Could not load content for https://global.discourse-cdn.com/business4/assets/assets/chunk.49.9de9d8d2c09c7578e43b.js (HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE).

I’d appreciate any help I can get on this.

2개의 좋아요

It looks like we may still have a spot to fix that affects contexts like avatar and site setting uploads. We’ll sort it out ASAP.

3개의 좋아요

Appear to be having the same issue here on Meta

I think it just might be a generic Discourse bug. Today, we tried to upload images for new badge icons and have the same problem. Upload stuck at 0%.

Hoping this gets fixed.

1개의 좋아요

Thanks for the reports everyone. The fix for this is in place and will make it to your sites the next time you update. If you are a customer of ours, you should have the fix already.

4개의 좋아요

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