Propose to send digests equally in time, not all at once

AI-generated summary

The discussion proposes sending digests equally in time, rather than all at once. dmitry_fedyuk initiated the conversation, sharing an issue where Discourse sent several hundred digests at once, resulting in a high rejection rate. codinghorror suggested that the rejection rate might be due to the mail content being marked as spam, rather than the timing, and pointed out issues with the IP address being used by Mailgun, specifically that it had multiple “Spam” and “Spamvertised” entries. codinghorror expressed support for adding “jitter” to the individual digests to stagger the sending time, but emphasized that this is unlikely to resolve the underlying issue. pfaffman recommended filing a ticket with Mailgun to request a better IP address. sam highlighted the advantage of jitter in allowing for quicker response to potential spam being sent out in digests.

In my case, Discourse sends several hundred digest at once:

It leads to a significant rejection rate:

It would be better if Discourse will send digests equally in time.

1개의 좋아요

I think you are getting marked as spam, not because of how fast mail is being sent, but because people don’t like the content of the mail. Check yourself, using the URL provided in the screenshot:

http://www.sorbs.net/lookup.shtml?184.173.153.207

Problem Entries, (listings will cause email problems.)
33 “Spam” entries [10:33:37 27 Jan 2017 GMT+00].
184.173.153.207 - 33 entries [10:33:37 27 Jan 2017 GMT+00].

10 “Spamvertised” entries [20:21:03 11 Jan 2017 GMT+00].
184.173.153.207 - 10 entries [20:21:03 11 Jan 2017 GMT+00].

See also

https://mxtoolbox.com/SuperTool.aspx?action=blacklist:184.173.153.207&run=problempage`

This is a mailgun IP – unless you pay for a dedicated IP you will suffer due to poisonous neighbors sending actual spam from the same IP address! I struggled with this for weeks and tried to manually de-list the IP with each spam list over and over and it kept getting re-listed. Once I paid for a dedicated MailGun IP I never had a single bounce due to spam. 100% true story. Night and day difference.

9개의 좋아요

That said, I support adding ±30 minutes of “jitter” to the individual digests so it doesn’t send all at once. But I don’t think that’s your problem.

3개의 좋아요

You might be able to file a ticket with Mailgun and ask them to move you to a better IP.

One giant advantage of jitter is that if you happen to mistakenly send spam out there in the digest (something I saw today) there is a higher chance people can get on top of it prior to it being blasted to the rest of the community.

3개의 좋아요