QOL: dealing with trust levels

This is just a suggestion, to see what others think. As an Admin, when I go to Groups, I can see the Trust Level groups (makes sense) but when I open them, I would expect to be able to access information there to see/manage:

  • what are the criteria for being added to that group
  • what rights or perks does the group provide.

The fact that the criteria are in a completely different section (under Trust Levels) is a bit strange.

Regarding the criteria, it would be easier to see clearly what the different “steps” are between the trust levels if it were presented in table format (at least on desktop). For example, list the criteria and have one column per TL with the values.

Similarly, the permissions for trust levels are lumped in with the other groups under “group permissions”, which doesn’t make it very easy to understand what will change for somebody when they progress from one TL to the next. I also have the impression a table format would be easier to work with here. And that all this “TL stuff” could be in one place, rather than spread out in three different places.

Any thoughts?

4 Likes

This may be helpful for you: Trust Level Permissions Reference

1 Like

Thanks – yes, I’ve seen that reference and it’s super useful. But what I’m saying is that it would be nice to have this information “surfaced” in the tool itself – see what I mean? (also: those are the defaults, so once I start messing around with them, there goes my overview…)

Yup, I understand what you are saying. We generally work to the rule of three and this is the first time I’ve heard this particular concern raised but it will be noted by our product team. We are actively working towards simplifying the admin experience.

1 Like

Thanks! What is the rule of three?

Jeff breaks it down in detail at The Rule of Three but from a product perspective it boils down to waiting until at least three people are confused by the same thing before we consider it something that needs attention.

2 Likes

Thanks, that makes sense! We’ll see if others echo the same sentiment or if it’s a “just me” thing :sweat_smile:

1 Like